Ordering Online

Anthropologie Group, Free People, and Urban Outfitters

When making a purchase on the brand websites, employees and eligible users must follow these steps to ensure the discount is applied to their online purchase:

  • Go to the brand website.
  • Type the word “employee” in the search box.
  • If this is the first time you are ordering online with your employee discount, you will need to complete the new customer section. If you are a returning customer, enter your email and password.
  • On the following page, you will be prompted to enter your employee or eligible user discount number. This unique number is on the back of every discount card.
  • Once you enter the employee number, it will be tied to the email address that you used to register for your log-in.
  • Select 'Continue Shopping' to shop as you normally would. Your shopping bag will reflect the discount.

NOTE: For merchandise that is on sale, the system is not able to determine if the sale price or the employee discount is more advantageous. If the employee wishes to purchase a sale item, the employee will receive the sale price.

Nuuly

The Nuuly subscription discount is provided as a one-time coupon code. To obtain this code, the employee must follow the steps below:

  1. On the Nuuly website, type the word “employee” in the search box. A page will display for your employee discount number.
  2. You will be prompted to enter the employee number located under the barcode on the back of your employee discount card.
  3. Once you enter your employee discount number, you’ll receive a coupon code that you will use when creating your subscription.
  4. Create your subscription and enter your coupon code during sign up. The coupon code stays in your account from then on.

NOTE: If you already have a subscription and didn’t include your coupon, go to the subscriptions page and enter your coupon code prior to submitting your box request. The coupon cannot be applied retroactively once an order is placed.

Have questions about your online accounts?

Please reach out to:

Urban Outfitters – service@urbanoutfitters.com

Free People – fpccsupport@freepeople.com

Anthropologie – service@anthropologie.com

Terrain – customercare@shopterrain.com

BHLDN – bhldnservice@anthropologie.com

Please include the following information in all emails for the quickest resolution:

  • Discount ID number (as shown on the back of the card)
  • Email address associated with the account (if known)
  • Details of the issue: error message, trouble linking or unlinking etc.

Please allow 48 business hours for a response.