Home Office employees can pick up their cards for replacements or significant others at B12 Reception Desk five (5) business days after requested. Store and Menus & Venues employee cards will be sent to the store/restaurant in the mail pack.
If you have lost your card and do not know your discount number, please let your URBN Employee know so they can open a case in My URBN on your behalf.
Urban Outfitters – service@urbanoutfitters.com
Free People – fpccsupport@freepeople.com
Anthropologie & Anthropologie Weddings – service@anthropologie.com
Terrain – service@shopterrain.com
Please include the following information in all emails to the brand for the quickest resolution:
Please allow 48 business hours for a response.
Changes to an employee's eligible users may be submitted by opening a case in My URBN. Changes to an employee's significant other are accepted quarterly. The Payroll Department will give advance notice of when changes to significant others may be made.
**If you do not have your discount card Log into MY URBN > Myself > Employee Discount for your Discount number.